Privacy policy

SÎAMO SOCIÉTÉ recognizes the importance of safeguarding the privacy of your personal data. We have implemented policies and security measures to protect the information you share with us.

This privacy policy outlines how SÎAMO SOCIÉTÉ handles your personal data when you visit www.siamosociete.com, purchase our products, or interact with us as a customer. The processing of your personal data complies with the General Data Protection Regulation and other relevant data protection laws. By purchasing or receiving our products, you acknowledge that you have read and understood the terms of this privacy policy.

Changes to This Privacy Policy

SÎAMO SOCIÉTÉ may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other necessary steps as required by law.

1. Who is responsible for the processing of data?

The Swedish company SÎAMO SOCIÉTÉ AB, reg. no. 559473-1365 (“SÎAMO SOCIÉTÉ”, "We", "Us"), is the controller of your personal data. SÎAMO SOCIÉTÉ’s affiliated companies, including those within the SÎAMO SOCIÉTÉ branch, joint ventures, franchisees, and licensees, as well as selected suppliers, may at times process your personal data on behalf of SÎAMO SOCIÉTÉ and in accordance with SÎAMO SOCIÉTÉ’s instructions as outlined below. These entities are thereby processors of your personal data.

You may contact SÎAMO SOCIÉTÉ at any time, please find our contact details below.

Email: clientservices@siamosociete.com

2. Data processed, purpose and legal basis for processing.

When you purchase a product or create an account on www.siamosociete.com, we use your name, email, phone number, shipping address, and billing address (including street name, zip code, city, and country) to process your order. This information is also used to facilitate returns, exchanges, and handle complaints, and to communicate with you regarding any questions or comments you may have about our products or services. This processing is necessary for SÎAMO SOCIÉTÉ to fulfill its contractual commitments to you as a customer.

We retain your purchase history to facilitate returns, exchanges, and respond to any inquiries or feedback about our products. This processing is based on a legitimate interest, as SÎAMO SOCIÉTÉ aims to manage returns and exchanges efficiently.

Information regarding returns is also stored for accounting purposes, based on SÎAMO SOCIÉTÉ’s legal obligations.

We may also use your email for direct marketing purposes, such as notifying you about new products, promotions, or events. This processing is justified by a balance of interests, where our legitimate interest is to market our products to existing customers.

Payments for purchases on SÎAMO SOCIÉTÉ’s website (www.siamosociete.com) are handled by a third-party payment service provider, which manages credit card and other payment details. SÎAMO SOCIÉTÉ does not collect or store any payment information.

3. Does SÎAMO SOCIÉTÉ

share your information with third parties?SÎAMO SOCIÉTÉ does not sell or rent out our customers’ personal data to any other entity.

We may share your information with affiliated companies within the SÎAMO SOCIÉTÉ group, as well as with selected suppliers who assist us in tasks such as order fulfillment, delivery, and payment processing. These third parties process your personal data solely on behalf of SÎAMO SOCIÉTÉ and strictly according to our instructions as data processors. We do not authorize our suppliers to use your personal data for any other purposes.

In the event that SÎAMO SOCIÉTÉ and/or its subsidiaries are involved in a merger, acquisition, or similar transaction, we may share your data with potential and actual buyers, along with their financial and legal advisors, ensuring that these parties implement appropriate confidentiality measures.

SÎAMO SOCIÉTÉ may also disclose your personal data to a public authority where we are obligated to do so by law.

4. How long do you store data?

SÎAMO SOCIÉTÉ reserves the right to retain and process your personal data in accordance with this policy to fulfill our contractual obligations to you. Additionally, we may process your data as required by law, to defend ourselves in disputes, prevent fraud or abuse, or enforce our Terms and Conditions.

Your email may be kept for up to 12 months from your last purchase for direct marketing purposes, with the ongoing option to opt-out. Afterward, it will be deleted.

Purchase history (including name, contact details, and purchase data) will be retained during the return and exchange period to facilitate these processes.

If you file a complaint, SÎAMO SOCIÉTÉ may retain your data as necessary to handle it. Complaint information may also be kept for the remaining period during which you may file a complaint, to prevent duplicate claims and ensure accurate compensation for any defects.

Information related to returns will be stored for accounting purposes as required by applicable law.

5. Your rights

If you are a resident of Europe, you have the right to access, correct, update, or request deletion of your personal data held by us. To exercise this right, please contact us using the information provided below.

If you no longer wish to receive our newsletters or other emails, you can unsubscribe using the options provided.

Certain services may require the provision of personal data, such as when making an online purchase or joining SÎAMO SOCIÉTÉ’s 'Societe' membership program. In such cases, providing your personal data is mandatory for SÎAMO SOCIÉTÉ to fulfill our contractual obligations to you, as outlined in our terms of service.

SÎAMO SOCIÉTÉ does not knowingly collect personal information from individuals under the age of sixteen (16). If you are under eighteen (18), we require that you inform your parents or legal guardians and obtain their consent before making any purchases or providing your personal data to us at www.siamosociete.com.

    6. Information We Collect through Cookies

    We, SÎAMO SOCIÉTÉ AB, reg. nr 559473-1365, (“SÎAMO SOCIÉTÉ”, “we”, “us”) use cookies on our website www.siamosociete.com (the “Website”). The Website is part of an e-commerce platform developed and run by Shopify International Ltd., based in Ireland. In this policy, you will find information about the cookies we use, their purposes, and the choices you can make regarding these cookies.

    In addition to cookies, we employ other methods like pixel tags. These techniques allow third parties to install cookies on the Website and gather data on visitor interactions, helping us refine our marketing strategies. We manage these techniques through Google Tag Manager.

    Our use of cookies may involve the collection of personal data.

    6.1 Cookie preference & consent

    Before placing a cookie on the Website, we require your consent. When you visit the Website from a device for the first time, you will be prompted to manage your cookie preferences using our cookie banner. Your preferences will be saved, and only cookies for which you have provided consent will be placed on the Website.

    However, consent is not needed for necessary cookies, as they are essential for the Website to function properly.

    Please note that deleting or blocking necessary cookies may disrupt the Website and our services.

    Your selected preferences apply only to the device you are currently using. If you visit the Website from another device, you will need to manage your cookie preferences again for that specific device.

    For more information regarding how Shopify manages your data: Shopify Privacy

    Last updated: [2025-08-02]